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Building the Workplace of 2025: Insights on Adaptation, Retention, and Innovation

January 30, 2025
  • Workplace

The way we work is evolving. See how businesses are transforming office spaces, hiring strategies, and well-being initiatives for 2025.


 

CEOs across the United States are expressing optimism about the economic outlook for 2025, citing factors such as potential shifts in corporate policy, evolving market conditions, and opportunities for growth. Many business leaders anticipate a favorable environment for investment and expansion in the year ahead.

At the same time, organizations must continue adapting to workforce changes that have reshaped the modern workplace. Since 2020, hybrid work models have become the norm, and a full return to pre-pandemic structures remains unlikely. Instead, businesses are focusing on ways to refine these models to enhance productivity, flexibility, and innovation.

With 2025 off to a fast start, here are some of the top workplace trends KI is helping clients address. 

 

Office Space as Community Hubs 

Workplaces are evolving into multifunctional hubs that promote collaboration, engagement, and social interaction. Companies are navigating the right balance between personal workstations and shared spaces, as there is no one-size-fits-all formula for workplace design. 

Transforming an office into a community hub requires thoughtful design to foster connection. Spaces that promote interaction include cafés with MyPlace booth applications, Athens tables, and informal lounge settings with Zeker modular seating. Small-scale options like Sonrisa lounge chairs with C-Tables are perfect for quick conversations in hallways or vestibules. 

The role of the office is no longer just about completing tasks—it’s about fostering creativity, belonging, and collaboration. Features like wellness rooms, outdoor spaces, and modular furniture enhance flexibility and inspire teamwork. 

KI’s recent study, The Campus-to-Corporate Experience: Insights for developing Human Capital Strategies, connects higher education design strategies to today’s corporate workplace. College students, the original distributed workforce, choose environments that support collaboration and productivity. Duplicating these settings in workplaces helps newly hired graduates to transition seamlessly into professional life. 

 

Skills-Based Hiring Includes both Technical and Soft Skills 

As higher education graduates enter the workforce, they often encounter gaps between their educational experiences and the demands of the workplace. Nearly half of recent graduates feel underqualified for entry-level positions, and 21% report that their college education did not adequately prepare them with the soft skills necessary for success. 

Soft skill development is becoming a major focus as companies recognize the importance of communication, teamwork, and adaptability. Traditional resumes are being replaced by verified digital portfolios that showcase skills, projects, and accomplishments, helping employers engage in more targeted hiring. 

There is also a growing emphasis on reskilling and upskilling to future-proof careers. Organizations that prioritize leadership development are 2–3 times more likely to seize new opportunities and achieve strategic goals. 

 

Focus on Employee Well-Being 

A holistic approach to workplace well-being is essential, integrating support for emotional, physical, social, career, and financial health. Companies with a strong culture of health outperform the stock market by an average of 2% annually and see 11% lower turnover. 

While wellness programs have been around for decades, KI has seen a huge shift from talking about active design as a strategy to promote movement, to designing for overall well-being.  Organizations that want to build a culture of health recognize that designing for active body and mind is paramount.  This includes providing ergonomic furniture, daylight access, and outdoor spaces to meet employees' physiological and safety needs. 

Advancements in technology also play a role in personalizing well-being initiatives. Biometric wearables, for instance, can monitor stress levels and emotions, enabling organizations to tailor workloads and deadlines to optimize productivity while prioritizing mental health. According to the American Psychological Association, 77% of employees report experiencing work-related stress, highlighting the need for robust well-being strategies. 

Designing for overall well-being means creating a culture where self-actualization is possible and creating a sense of belonging and connection is achieved.  This holistic design strategy has become an important trend to address for companies seeking to promote both the physical and mental health of their employees. 

By creating environments where employees feel a sense of belonging and connection, organizations foster both physical and mental health, helping employees thrive. 

 

Embracing Workplace Transformation 

As businesses prepare for a productive 2025, addressing employees’ physical and mental needs is crucial for success. Integrating strategies across multiple workplace trends—such as community-driven office spaces, skills-based hiring, and well-being—ensures consistency and continuity across the organization. 

By embracing these shifts, companies can create workplaces where employees flourish, innovation thrives, and businesses adapt with agility to the challenges of a rapidly changing world. 

Let’s continue the conversation. Share your thoughts, insights, or experiences with me at jonathan.webb@ki.com or connect with me on LinkedIn. Together, we can explore what the future of work holds and how to make 2025 a year of meaningful progress. 

 

 


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by Jonathan Webb  Director of Workplace & Healthcare Markets

Jonathan Webb leads KI’s strategic business units for workplace/private sector and healthcare. Jonathan studies workplace and healthcare trends, uncovers product gaps, and develops solutions with the KI team. Jonathan takes part in advanced workplace and corporate training strategies and documents his findings through white papers, articles, and other publications. His recent publications, Understanding Active Design: The Rise of Human Sustainability and Collegiate Design: The New Driver for Workplace Design, have put Jonathan in the media spotlight. Partnering with thought leaders like AECOM, his publications cover diverse subjects including sit/stand benefits, designing training environments, and defining work styles. Jonathan holds an MBA from the University of Wisconsin-Oshkosh School of Business and is a LEED-accredited professional.

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