Mike has two distinct yet interrelated responsibilities at KI. He supports the Order Entry, Welcome Center, CAD and Sales Operations teams, which provide critical assistance for KI’s loose, systems and fixed seating sales and customer service. Additionally, Mike directs KI’s Excellence Experience, an effort that encourages all employees to use their unique role to create stellar experiences for both internal and external customers. Having been with KI for more than 30 years, Mike has an extensive background that includes leading the Quote Bid and Architectural Wall teams before assuming his current position in 2017.
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