Submitting an Order

Step 1

Review KI’s Purchase Order Requirements.

Step 2

Complete a KI Purchase Order cover page.

Please complete any of the informational fields that are not already clearly noted on your Purchase Order.

Step 3

NEW CUSTOMERS: If you are a new customer and need to open an account, please complete a credit application form and submit it with your order.

Step 4

Submit the Purchase Order to KI: 

VIA EMAIL:  order.entry@ki.com 
VIA FAX:  800-405-2264 
VIA MAIL:  KI, Attn: Order Entry, 1330 Bellevue St., Green Bay, WI 54302

• Quotes:  If you were provided any quotations, please be sure to include a copy of all quotes at the time of order. 
• SIF Files:  If you have a .sif file, please submit your order via email. 
• Encompass Specifier:  If you use Encompass Specifier, please submit the order via email. Order submissions should include a KI Purchase Order and the following items exported from Encompass Specifier: Quote in Order Report Format, .sif, and .xml. 
  
  

Step 5

After your order has been submitted: 

1. KI acknowledges all POs via automated fax. 
2. To view the status of your order, visit ki.com/orderstatus 
3. For questions, contact KI Customer Service. The specific Customer Service Coordinator (name, email address, phone extension) assigned to your order is noted on page 1 of the acknowledgment. (5C)