STEP 1
Review KI’s Purchase Order Requirements.
STEP 2
Cover Sheets: Two types of purchase order cover sheets are available for your use, depending on the type of order (Quick Ship Program or non-Quick Ship Program order).
If you are submitting an order from the Quick Ship Program, a Quick Ship Cover page must accompany the order.
Please complete any of the informational fields that are not already clearly noted on your purchase order.
The bottom shaded section of the Purchase Order cover sheet is for KI internal use only. If you are a KI Sales Specialist or authorized KI dealer, please complete the applicable fields. 2A
STEP 3
New customers: If you are a new customer and need to open an account, please complete a credit information form and submit with your order. Or, if your order is $500 or less, you may pay in full with a credit card (Visa, MasterCard, American Express accepted).
STEP 4
Submit the Purchase Order to KI.
If you were provided any quotations, please be sure to include a copy of all quotes the time of order.
SIF files: If you have a .sif file, please submit your
order via email.
Encompass Specifier™ users: Please submit orders via email. Order sumissions to include the customer purchase order and the following items exported from Encompass Specifier: Quote in “Order Report Format”, .sif and .xml.
A. Email order.entry@ki.com
(For Lightline and Genius Wall orders: wall.orders@ki.com)
B. Fax 800.405.2264
C. Mail KI
Attn: Order Entry
1330 Bellevue St.
Green Bay, WI 54302
STEP 5
After your order has been submitted.
A. KI acknowledges all POs via automated fax.
B. For order status, visit KI.com and click on
order status. 5B
C. For questions, contact KI Customer Service.
The specific Customer Service Agent (Name,
e-mail address and phone extension)assigned to the order is noted on page 1 of the acknowledgement. 5C
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Resource Links
Price Lists
Color Addendum
Fabrics & Finishes
Terms &
Conditions
PO Coversheet
QSP PO
Coversheet
COM Shipping
Location
Credit Application
Form
Credit Card
Authorization Form
KI Order Status
Front Row Seating
Spec Form
Intellectual
Properties
Authorization Form
Damaged Product
Process Form |